Questrade Financial Group invites a Senior Manager, Learning Innovation & Service Quality to redefine how client-facing and brokerage operations learn. This leader will own programs, systems, and impact measurement across Sales & Service, balancing hands-on delivery with strategic oversight.
The role requires building contemporary enablement in a regulated brokerage, combining curriculum design, AI-enabled tooling, and robust data analytics to drive continuous improvement and exceptional customer
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📌 Senior Leader, AI-Driven Learning & Service Quality (Toronto)
🏢 Questrade Financial Group
📍 Toronto
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