Take the lead in channel operations at Clio, the global leader in legal AI technology. This role focuses on channel strategy, implementation, and management in a hybrid workplace model.
As the Channel Sales Operations Manager, you will oversee Clio’s partner channel operations, ensuring optimal efficiency and effectiveness within a rapidly scaling environment. You’ll also act as the driving force behind the implementation of a recent AI-driven partner platform, working cross-functionally within teams like Sales, Marketing, and Customer Success to streamline operations.
Key Responsibilities:
• Lead the implementation of the new Partner Relationship platform • Own and document Clio’s end-to-end channel processes • Close operational gaps affecting partner account managers • Maintain the accuracy of partner-related data in Salesforce • Serve as the pivotal voice for channel operations in strategic planning
Requirements: • 4+ years in channel or partner operations experience • Hands-on experience with Salesforce and partner program mechanics • Proven ability to navigate ambiguity and cross-functional challenges • Deep understanding of AI tools for operational efficiency • Strong proficiency in Google Sheets or Excel for modeling
Drive growth and innovation in legal technology as a Channel Sales Operations Manager at Clio.