About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta.

Our Community Support

Coordinators (CSCs) are essential leaders who work closely with staff, clients, and families to ensure programs run smoothly and provide safe, consistent, and high-quality support.

Role Summary

As a CSC, you will support the oversight of several residential and non-residential programs. You'll provide staff supervision, guidance, and problem-solving while ensuring client services are delivered respectfully and effectively. Each day may include reviewing documentation, coordinating schedules, mentoring staff, or helping respond to challenging situations. This is a leadership role that requires strong communication, organization, and teamwork.

What We Offer

Paid training, orientation, and ongoing professional development

Stable employment with opportunities to grow into senior leadership roles

Support from experienced managers and colleagues A respectful, inclusive workplace that values teamwork and diversity

Employee recognition for long service and outstanding contributions

Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service





Comprehensive benefits package for qualifying employees after one year of employment

Work that is meaningful - every day you'll make a difference in someone's life and community

Key Responsibilities

Supervise and mentor program staff to deliver safe, client-centered services

Ensure compliance with ICE standards, policies, and support plans

Review documentation, scheduling, and reporting for accuracy

Liaise with clients, families, guardians, and community partners

Respond to urgent issues and challenging situations appropriately

Support program scheduling, staffing coordination, and resource management

Promote teamwork, problem-solving, and a positive work setting

Qualifications

Post-secondary education in Human Services (or related field) preferred

2+ years of experience in community disability services (leadership an asset)

Strong communication and relationship-building skills

Organized, detail-oriented, and reliable

Proficient with documentation, scheduling, and computer systems

Clear Vulnerable Sector Police Check (within 6 months)

Basic First Aid with CPR Level A (or willingness to obtain within 3 months)

Valid driver's license, reliable vehicle, and $2M liability insurance

We value diversity and welcome applications from people of all backgrounds and experiences.

📌 Community Support Coordinator (CSC) - 6 Months Term (Winnipeg)
🏢 Independent Counselling Enterprises
📍 Winnipeg