Scotiabank is seeking a Customer Experience Leader to oversee Retail Service teams in Thornhill, Ontario. You will lead Customer Experience Associates, build strong customer relationships, and act as Officer in Charge for the branch as required, driving service excellence and branch performance. The role requires leadership, strong communication, banking experience, and a adaptable schedule to support branch operations and customer needs.
📌 Customer Experience Lead — Elevate Service & Growth (Kelowna)
🏢 Scotiabank
📍 Kelowna
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