Elevate customer experiences as a Customer Service Representative at Bass Pro Shops & Cabela's. Support inquiries, process orders, and resolve complaints within a lively inbound service center.

Reporting to the Group Sales Manager, you'll provide exceptional customer service, answer product inquiries, and assist with order processing. With at least one year of service experience, you'll utilize POS and Inventory (SAP) systems to ensure accurate transactions while adhering to company policies and age verification requirements.

Key Responsibilities:



• Greet and engage customers warmly and enthusiastically • Deliver a legendary experience by promoting company programs • Process transactions using Point-of-Sale and Inventory systems • Resolve customer issues with good judgment and problem-solving skills • Assist in opening and closing duties as needed

Requirements: • One or more years' experience in a sales or service environment • High school diploma or equivalent preferred • Strong ability in providing superior customer service • Positive judgment and decision-making skills • Related field experience or knowledge of outdoor lifestyle preferred

Become a part of the Bass Pro Shops team and enhance customer satisfaction through your service excellence.

📌 Customer Service Representative at Bass Pro Shops (Winnipeg)
🏢 Basspro
📍 Winnipeg