The Smile Haven is looking for a positive, driven, and patient-focused Dental Administrator/Patient Experience Coordinator to join our growing team.

We are committed to providing an exceptional patient experience while creating a warm, collaborative, and supportive environment for our team. We are looking for someone who takes pride in their work, genuinely enjoys helping people, and is motivated to grow with the practice.

Responsibilities

- Welcome and connect with patients in a warm, professional, and genuine manner.
- Manage scheduling, patient communications, recalls, confirmations, and daily front-desk operations.
- Coordinate treatment plans, appointments, financial discussions, and insurance-related matters.
- Process payments, billing, insurance claims, and maintain accurate patient records.
- Support smooth communication between patients, doctors, and the clinical team.
- Help ensure the office runs efficiently and the patient journey is seamless from start to finish.
- Maintain a welcoming, organized reception environment.
- Contribute ideas and take initiative to continuously improve the patient experience and office systems.

We’re Looking For Someone Who




- Is positive, friendly, professional, and genuinely enjoys working with people.
- Is organized, detail-oriented, and able to multitask.
- Takes ownership and is proactive rather than waiting to be asked.
- Communicates clearly and works collaboratively with the entire team.
- Is compassionate and comfortable supporting patients who may be anxious about dental care.
- Has a strong work ethic and a desire to learn and grow.
- Has previous dental administration experience; knowledge of dental software and insurance is an asset.

What We Value Kindness. Collaboration. Accountability. Growth. Exceptional patient care.

We are building more than a dental office - we are building a team culture where people feel supported, valued, and proud of the work they do.

If you are someone who brings positive energy, takes initiative, and wants to make a meaningful difference in both patients' and teammates' experiences, we would love to meet you.

Pay: $25.00-$30.00 per hour

Perks

- Dental care

Work Location: In person

📌 Dental Administrator (Toronto)
🏢 Smile Haven
📍 Toronto