Director of HR & Operations

Location: Vancouver, BC

Employment Type: Full-Time, Permanent

Work Arrangement: On-Site

Start Date: December 2026

Salary: $135,000–$185,000 annually, based on experience and qualifications

About the Opportunity

Talent Renew Inc. has partnered with a well-established boutique commercial law firm in downtown Vancouver to recruit a Director of HR & Operations to join their leadership team.

This is a senior leadership opportunity for an experienced HR and operations professional who enjoys a varied role and wants to have a meaningful impact on the firm's people, culture, operations, and long-term growth.

The firm offers a professional, collaborative, and supportive environment where teamwork, client service, accountability, and continuous improvement are highly valued.

The Role The Director of HR & Operations will oversee the firm's broader management and administrative functions, including human resources, financial administration, technology, marketing, facilities, risk management, and operational policies and procedures.

Working closely with the firm's Directors, lawyers, and staff, the successful candidate will provide strategic leadership while remaining hands-on in the day-to-day management of the firm.

Key Responsibilities

Leadership & Firm Management

- Oversee the firm's overall management and administrative functions, including HR, financial management, IT, marketing, facilities, and administrative policies
- Provide strategic and approachable leadership on human resources and personnel matters
- Foster a culture of transparency, accountability, continuous improvement, collegiality, and trust
- Build strong working relationships with lawyers and staff at all levels
- Handle confidential and sensitive employee matters with professionalism, discretion, and integrity
- Research, evaluate, recommend, and implement employment and administrative policies and procedures
- Develop initiatives that strengthen firm culture, employee engagement, and collaboration

Human Resources & Talent Management

- Oversee all HR operations, including recruitment, onboarding, benefits, compliance, performance management, compensation, and employee relations
- Lead recruitment, interviewing, hiring,



and onboarding of recent staff
- Coordinate annual staff performance reviews
- Meet regularly with Legal Administrative Assistants and paralegals to address concerns and support professional development
- Manage employee and associate departures, including offboarding and transition processes
- Provide recommendations to firm leadership regarding salary increases and bonuses

Governance & Strategic Implementation

- Prepare agendas for Directors' meetings and chair meetings as required
- Maintain accurate meeting minutes and ensure follow-up on key decisions
- Chair and facilitate various firm committees, including social, technology, and management committees
- Ensure decisions made by firm leadership are implemented effectively and communicated appropriately
- Serve as the firm's Chief Privacy Officer

Technology & Information Systems

- Oversee the firm's technology systems, equipment, telecommunications, and related infrastructure
- Evaluate existing systems and recommend improvements and enhancements
- Coordinate software and hardware implementations and ensure appropriate training for lawyers and staff
- Manage relationships with external technology consultants and service providers

Facilities, Vendors & Risk Management

- Oversee the firm's physical facilities, furnishings, equipment, and office operations
- Coordinate with landlords, contractors, architects, designers, vendors, and suppliers
- Manage the firm's insurance portfolio, including renewals and claims
- Address tenant-related requests and operational matters

Marketing, Communications & Events

- Oversee internal and external firm events and initiatives
- Coordinate participation in industry events
- Manage client and holiday gift initiatives
- Oversee the firm's website and digital communications
- Coordinate publication of firm news, articles, announcements, and social media content





Additional Responsibilities

- Lead and support special projects and operational initiatives as required
- Identify opportunities to improve efficiency and strengthen internal processes
- Provide ongoing support to firm leadership on strategic and administrative matters
- Undertake other management responsibilities as required to support the firm's growth and objectives

Qualifications

- Minimum 5 years of experience in management and administration, preferably within a professional services environment
- Experience working within a law firm or professional services organization is strongly preferred
- Strong understanding of human resources, operations, and organizational management
- Excellent leadership, communication, and interpersonal skills
- Strong problem-solving and decision-making abilities
- Highly organized with the ability to manage multiple priorities and competing deadlines
- Demonstrated ability to handle confidential and sensitive information with discretion
- Strategic thinker with a hands-on approach to operational management
- Strong ability to build relationships and work collaboratively with lawyers, professionals, and staff at all levels
- Experience with ADP Workforce Now, NetDocuments, and/or Action step is considered an asset
- Strong proficiency with Microsoft Office and other business technology systems

Compensation & Benefits

- $135,000–$185,000 annual salary, based on experience and qualifications
- Competitive benefits package
- Participation in the firm's DPSP/RRSP program
- Chance to take on a key leadership role within an established and growing law firm
- Collaborative and professional work environment
- Opportunity to contribute to firm-wide strategy, culture, and operational improvements

How to Apply

If you are an experienced HR and Operations leader with a background in professional services and are looking for an opportunity to make a meaningful impact within a respected Vancouver law firm, we would love to hear from you.

Please submit your resume and cover letter to [email protected] for confidential consideration.

Only candidates selected for further consideration will be contacted.

📌 Director of HR & Operations (Vancouver)
🏢 Talent Renew
📍 Vancouver