CIBC invites an Experience Design Consultant specializing in WalkMe to join our Toronto team. Drive user adoption and optimize digital interactions through effective in-app guidance with hybrid work flexibility.
Reporting to the Chapter Lead, you will play a vital role in delivering internal applications and features with a focus on user experience. By assessing employee needs and creating solutions, you will help bridge gaps in communication and enhance overall efficiency. Your proficiency in WalkMe, combined with your cooperative skills, will make a meaningful impact across various departments.
Key Responsibilities:
• Work closely with stakeholders to assess application needs • Plan and build user-friendly WalkMe solutions • Ensure content meets accessibility and brand standards • Communicate effectively with team members • Collaborate on project prioritization and execution
Requirements: • Proven experience in technical writing or editing • Understanding of HTML, CSS, and JavaScript is a plus • Strong detail orientation and analytical skills • Digital savviness with a solution-focused mindset • A commitment to continuous learning and growth
Join CIBC to transform user experiences with your innovative WalkMe solutions and communication skills. #J-18808-Ljbffr