The Housekeeper shall provide housekeeping and other services to residents in a safe and efficient manner, according to the policies and procedures of the Home.
Key Responsibilities:
- Provides services and interacts with residents and resident family members in a professional manner
- Participates as a member of the maintenance team and provides support to the other members of the team
- Projects the appropriate image and focus on customer service in their dealings with residents, families and guests
- Perform cleaning tasks including dusting, sweeping, vacuuming and mopping
- Provides personal laundry services for residents in accordance with established work routines
- Operates and cleans equipment, furniture and cleans and maintains all areas related to residents and staff as per work routines
- Observes and adheres to all policies and procedures, work standards and safety regulations
- Assists and attends to the needs of the residents as required
- Maintains work and storage areas in a clean, safe and sanitary manner
- Other related duties as assigned
Qualifications:
Education/Experience
- Previous experience in housekeeping and/or laundry services
- Must be able to read and communicate effectively
- Must be able to follow written and verbal instructions
- Demonstrated empathy and understanding of the needs of seniors
- Ability to organize work and work under strict time constraints
- Must be able to operate related equipment
- Must be able to respond to emergency situations
- Must be able to stand for extended periods of time as well as lift and carrying heavy trays and items