Company Overview

Evergreen Hospitality Group is one of BC’s largest family-owned hospitality and tourism groups. We currently operate more than 25 properties in some of British Columbia’s most beautiful destinations, including Vancouver Island (Victoria, Nanaimo, Parksville, Courtenay, Campbell River, and Ucluelet), the Lower Mainland (Burnaby, Langley, Abbotsford, and Hope), and the Sunshine Coast (Gibsons, Sechelt, Halfmoon Bay, and Powell River).

Position Overview

We are seeking an experienced and motivated Housekeeping Supervisor to lead our housekeeping team at a busy resort property. This hands-on leadership role is responsible for overseeing daily housekeeping and laundry operations, maintaining cleanliness and quality standards across guest accommodations and public spaces, managing inventory, and supporting team training and development.

The successful candidate will work closely with the Front Desk, Maintenance, and Events teams to ensure efficient operations and an exceptional guest experience. We are looking for someone who is highly organized, service-focused, and capable of leading a positive, high-performing team in a fast-paced environment.

Key Responsibilities

Housekeeping Oversight:

- Supervise daily housekeeping and laundry operations across guest accommodations and public areas.
- Organize cleaning schedules based on occupancy levels, arrivals, departures, events, and guest needs.
- Conduct regular inspections to ensure resort cleanliness and presentation standards are met.

Team Leadership & Support

- Provide hands-on support during high-volume periods
- Train, mentor, and support team members to maintain service and quality standards.
- Monitor staff performance and attendance and escalate concerns to the Operations Manager as required.

Guest Experience





- Respond promptly and professionally to guest requests and concerns.
- Ensure accommodations are prepared to meet guest expectations, including special requests.
- Collaborate with the Front Desk on room readiness, early arrivals, late departures, and room changes.

Inventory & Supply Management

- Maintain stock levels of linens, amenities, and cleaning supplies.
- Track and rotate inventory to reduce waste and ensure availability.
- Conduct regular inventory counts and report supply requirements to the Operations Manager.

Communication & Coordination

- Coordinate with Front Desk, Maintenance, and other departments to support effective room turnover and issue resolution.
- Stay informed of occupancy changes, events, and group bookings.
- Conduct daily team briefings and participate in operational meetings.

Qualifications

- Minimum 2 years of housekeeping experience in a hotel or resort setting, including leadership or supervisory responsibilities.
- Physically capable of performing duties that include climbing stairs, lifting up to 40 lbs, and standing for extended periods.
- Strong leadership, communication, and organizational skills.
- Guest-service focused with a positive, solution-oriented mindset.
- Availability for weekends, holidays, and peak travel seasons is essential.
- Must be legally entitled to work in Canada.

Why Join Us?

- Work in a scenic oceanfront location.
- Join a team that values collaboration, respect, and service excellence.
- Opportunities for growth within Evergreen Hospitality Group.

How to Apply Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining our team.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.e contacted.

Pay: $52,000.00-$56,000.00 per year

Benefits

- Extended health care
- Paid time off

Work Location: In person

📌 Housekeeping Supervisor (Vancouver)
🏢 Evergreen Hospitality Group
📍 Vancouver