Elevate customer experiences with NTT DATA as a Bilingual Customer Care Associate in a full-time, remote role. This position demands top-notch communication skills in French and English to ensure customer satisfaction.
NTT DATA seeks exceptional team players for its Customer Care Centre. You will provide excellent service, resolving inquiries via phone or online channels while contributing to customer loyalty. Your role also involves using systems to track calls and issue resolution. Join a diverse and inclusive work environment where your contributions truly matter.
Key Responsibilities:
• Fulfill customer requests and respond to inquiries through various channels
• Analyze customer information to determine necessary actions
• Document interactions accurately and manage call histories




• Stay updated on program information and company offerings
• Promote products and services effectively to enhance customer engagement
Requirements:
• Post-secondary degree or diploma is required
• Experience in a call center customer service role
• Bilingual proficiency in both official languages
• Robust writing skills in French and English
• Ability to work under time constraints and multitask effectively
Bring your bilingual talents and customer service expertise to strengthen NTT DATA’s commitment to client relations.
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📌 Bilingual Customer Care Associate - Remote (Quebec City)
🏢 Visa Hunt
📍 Quebec City