About Golfers’ Haven

Join the Golfers’ Haven team! We are the area’s favourite indoor golf facility dedicated to delivering exceptional guest experiences. If you have a passion for golf and thrive in a fast-paced, high-energy environment, this is your opportunity to build something from the ground up.

Traditional golf courses demand more of your time in the summer. Our unique operational model offers a rare alternative for golf professionals, allowing you to structure your schedule dynamically to grow a business branch with a less demanding summer schedule.

The Opportunity

We are seeking a dynamic self-starter capable of stepping in to lead and drive year-round business growth. You will wear a variety of operational hats and have the autonomy to build, manage, and scale a brand-new branch of our business. You will be the manager of this arm of the business and directly responsible for its results and success.

Core Responsibilities

Peak Season Operations (October – April):

- On-Site Leadership: Act as the senior lead on-site during daily operations, providing staff oversight during the general manager's off-duty hours; take full ownership of busy evening/weekend shifts, including handovers, SOP execution, facility cleanliness, and AGCO/Smart Serve compliance.
- Guest Experience: Ensure an exceptional, high-quality guest experience. This includes managing the daily tee sheet, smoothly handling bay transitions, and resolving customer feedback with top-tier hospitality.
- Kitchen & Service Oversight: Supervise part-time staff and step in to prep and serve food as needed.
- League Coordination: Serve as the primary point of contact for leagues. You will manage player emails, answer inquiries promptly, collaborate with league sponsors, and coordinate prizes.
- Daily Social Media: Create on-the-fly content by filming, editing, and uploading short-form videos (Reels,



Stories, etc.) to showcase the facility’s peak-season energy (Minimum standard: 3 posts/week).

Off-Peak Season Operations (May – September):

- Business Growth: Pioneer and establish our new club sales arm, scaling it into a successful e-commerce business.
- Pro Shop Retail: Grow our retail presence, manage inventory, and drive retail sales.
- Club Services: Perform professional club repairs and regripping services.
- Marketing: Execute marketing campaigns to maintain brand awareness and steady off-season revenue.
- Event Coordination: Organize and execute summer “Trade-In & Tune-Up” days
- General Flexibility: Perform other operational duties as assigned to support business growth.

Qualifications & Requirements

- Golf Industry Background: Experience as a Golf Professional, Club Fitter, or Golf Retail Manager is highly preferred.
- Entrepreneurial Mindset: A proven self-starter who is excited to build a business branch from scratch and take full ownership of the results.
- Customer-Centric: Exceptional interpersonal skills with a passion for interacting with customers in a busy, high-paced environment.
- Technical Skill: Experience or strong willingness to learn club repair, regripping, and e-commerce platform management.
- Leadership Skills: Experience managing teams and daily floor operations.

Benefits & Perks

- Less demanding on-site summer schedule (compared to traditional golf courses) as your focus shifts to e-commerce, club services and retail development options.
- Competitive base pay supplemented by performance-based bonuses tied to your business branch's success.
- Employee discounts, free simulator time, and a vibrant, golf-centric work culture.

Pay: $20.00-$25.00 per hour Expected hours: 30.0 – 40.0 per week

Advantages

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Lead Golf Operations Associate (Komoka)
🏢 Golfers' Haven
📍 Komoka