Build and maintain Optiom's CMDB — applications, infrastructure, integrations, data flows
Consolidate every technology vendor agreement into a single register, and flag gaps, expiries, and duplicate spend
Run business impact assessments and rate every application for criticality
Set recovery targets and hold the setting to them
Write and exercise Business Continuity, Disaster Recovery, and Incident Response plans for every critical application
Keep security policies and control documentation current
Answer due diligence questionnaires from broker, dealer, and OEM partners using a governed source
Build governance artifacts as a hands-on individual contributor
Work with Vendor Management business analysts and own the outcome
Requirements 3–6 years in IT governance, risk, compliance, service management, or IT security in an operational role
Hands-on experience building or substantially rebuilding a CMDB or asset/configuration register
Experience authoring business continuity, disaster recovery, or incident response documentation — not just reviewing plans someone else wrote
Working knowledge of a recognized framework (NIST CSF, ISO 27001, ISO 22301, COBIT, or ITIL)
Comfort reading commercial contracts and pulling out the terms that actually matter — notice periods, termination rights, SLAs
Documentation discipline and persistence to chase down owners until you get an answer
Post-secondary education in IT, business, or a related field — or equivalent experience
Bonus: ITIL Foundation, CompTIA Security+, CRISC, CISA, CISM,



or a DRI International certification (ABCP/CBCP)
Bonus: Experience in insurance, financial services, or another regulated industry
Bonus: Familiarity with Microsoft 365, Entra ID, and Defender
Bonus: Experience with ServiceNow, Jira, or Confluence
Bonus: Exposure to SaaS, MGA, or carrier platform environments
Core Competencies Demonstrates expertise in IT governance, risk management, and compliance, with a strong focus on building and maintaining a Configuration Management Database (CMDB) and authoring critical documentation for business continuity and disaster recovery. Proficient in vendor management and contract analysis within regulated industries.
Highest-signal resume keywords IT Governance
Configuration Management Database (CMDB) Development
Business Continuity Planning
Disaster Recovery Documentation
Risk Management Frameworks (NIST CSF, ISO 27001)
ATS Optimization Keywords Hard Skills IT Governance
Risk Management
Compliance
Service Management
Business Continuity Planning
Disaster Recovery Planning
Incident Response Documentation
Configuration Management Database (CMDB)
Contract Analysis
Documentation Discipline
Soft Skills Persistence
Attention to Detail
Communication
Certifications & Qualifications ITIL Foundation
CompTIA Security+
CRISC
CISA
CISM
DRI International Certification (ABCP/CBCP)
Industry Keywords Insurance
Financial Services
Regulated Industry
SaaS
MGA
Carrier Platform
Tools & Technologies Microsoft 365
ServiceNow
Jira
Confluence
Entra ID
Defender

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📌 IT Security Analyst – Resilience (Alberta)
🏢 Jobtailor
📍 Alberta