As a Bilingual Customer Care Specialist in Milton, ON, you will deliver top-notch service in both French and English. Address customer inquiries swiftly and effectively to ensure satisfaction.
In this position, your role centers around enhancing customer interactions and ensuring all inquiries are handled professionally. You will channel concerns to the appropriate departments while maintaining a customer-first mindset. This position calls for excellent communication skills and proficiency in handling multiple tasks efficiently.
Key Responsibilities:
• Manage phone, email, and face-to-face customer interactions
• Provide accurate information regarding products and shipping
• Document all customer inquiries and resolutions properly
• Assist with resolving order issues and processing credits
• Keep up-to-date on pricing and product availability
Requirements:
• At least one year of experience in a call center workplace
• Minimum typing speed of 40 WPM
• Bilingual in French and English
• Strong attention to detail in data entry
• Intermediate skills in Microsoft Office programs
Bring your bilingual capabilities and customer service passion to make a difference in our community.
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📌 Customer Care Specialist Bilingual Role (Milton)
🏢 Core-Mark International
📍 Milton
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