Job Overview

We are seeking a qualified, compassionate, and highly organized Medical Administrative Assistant to join our growing Infectious Disease/Wound Care Clinic. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth daily operations within our medical practice. Your energetic approach will help create a welcoming environment while efficiently managing administrative tasks.

You will coordinate appointment scheduling, handle patient records, and support clinical staff to deliver exceptional patient care. This position offers an exciting opportunity for someone passionate about healthcare administration and eager to make a positive impact in a fast-paced setting.

Responsibilities

- Greet patients and visitors warmly, providing excellent front desk service and answering multi-line phone systems with enthusiasm.
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems, Accuro.
- Manage incoming calls, referrals and patient inquiries.
- Manage patient check-in and check-out processes, ensuring accurate collection of insurance information and personal details.
- Maintain and update electronic medical records with precision, adhering to privacy regulations and organizational standards.




- Communicate with physicians, hospitals, laboratories, pharmacies and other healthcare providers
- Support the physician during clinic days as required.

Requirements

- Proven experience working in a medical setting with familiarity using Accuro or similar practice management software.
- Strong knowledge of medical terminology to accurately interpret clinical documentation and communicate effectively within healthcare settings.
- Prior receptionist or front desk experience in a busy medical office is preferred.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Proficiency in handling multi-line phone systems and managing office correspondence confidently.
- Demonstrated administrative experience supporting healthcare teams with scheduling, and recordkeeping responsibilities.

Join us as a Medical Office Administrator and be part our team dedicated to delivering outstanding patient experiences! Bring your energy, expertise, and enthusiasm to help us create a welcoming environment where quality healthcare thrives! Pay: From $18.00 per hour

Expected hours: 18.0 – 27.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Administrator (Canada)
🏢 MedID Clinic
📍 Canada