Drive client satisfaction as a Mid-Market Account Manager with Dialogue, the top virtual care provider in Canada. Engage clients and enhance relationships through our Integrated Health Platform while operating in a hybrid setting. Reporting to the Manager of Account Management, your role focuses on ensuring long-term client engagement and retention strategies.

You will strategize to enhance client relationships and actively identify growth opportunities within your portfolio. This role requires both solid project management and effective stakeholder communication to maximize client value. Key Responsibilities:

- Manage client relationships to enhance engagement
- Propose curated action plans for performance improvement
- Develop strong renewal strategies based on account health
- Oversee upsell and cross-sell sales processes
- Collaborate across functions to address client feedback Requirements:
- Minimum of 2 years in account management
- History of achieving and exceeding objectives
- Excellent project leadership and organization skills
- Collaboration experience with internal departments
- Familiarity with Salesforce or insurance preferred Join Dialogue to make a meaningful impact in client wellness and satisfaction.

📌 Mid-Market Client Success Manager at Dialogue (Montreal)
🏢 Dialogue Technologies
📍 Montreal