Become a Customer-Focused Service Advisor at Sterling Honda in Hamilton, ON. Join a supportive team dedicated to delivering exceptional vehicle service and customer experiences.
In this full-time role, you will guide customers through their service experience, provide cost and time estimates, and connect them with the right technicians. Your passion for automotive care and strong interpersonal skills will help forge long-term customer relationships while maintaining detailed automotive records and ensuring high service standards.
Key Responsibilities:
• Estimate time and costs for a variety of repairs
• Engage with customers to determine their service needs
• Provide clear answers to customer inquiries
• Develop comprehensive repair orders for service technicians
• Drive vehicles to confirm necessary repairs are performed
Requirements:
• At least 2 years of experience in a dealership setting
• Familiarity with CDK is an asset
• In-depth automotive knowledge
• Exceptional customer service skills
• Ability to manage multiple priorities in a quick-paced environment
Utilize your skills to enhance customer satisfaction and efficiency at Sterling Honda.
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📌 Customer-Focused Service Advisor Role (Hamilton)
🏢 AutoCanada
📍 Hamilton