Lead the Managed Services team at Dayforce, focusing on exceptional customer outcomes and operational excellence across global regions. Drive AI transformation, customer relationships, and team development as Senior Director.As a strategic Senior Director at Dayforce, you’ll oversee critical Managed Services functions including Customer Onboarding and Payroll Operations. This role is centered on building a customer-centric organization while leading a high-performing, diverse team across various locations. Your success will be measured by operational performance and your ability to drive business transformation and enhance employee engagement.Key Responsibilities:
Lead Managed Services functions including Payroll and Customer Support
Develop long-term strategy focusing on AI and automation




Build trusted advisor relationships with customers
Collaborate with cross-functional teams for consistent service
Manage global workforce culture through engagement initiativesRequirements:
10+ years in leadership of service organizations
Experience with AI transformation and operational excellence
Proven success in managing distributed teams
Robust financial acumen in operational governance
Customer-centric leadership styleElevate Dayforce's Managed Services by enhancing customer and employee experiences while innovating operational processes.#J-18808-Ljbffr

📌 Global Managed Operations Director At Dayforce Toronto (Canada)
🏢 Socket.dev
📍 Canada