Elevate your career with DUCA as a full time Member Service Representative in Brampton, ON. Deliver top-notch service and foster relationships while helping Members achieve their financial goals.

At DUCA, we seek a passionate Member Service Representative to enhance our Brampton branch experience. This full time role demands driven individuals skilled in customer interactions and identifying needs. You will deliver an outstanding Member experience, ensuring every interaction reflects our commitment to excellence.

Key Responsibilities:
Provide stellar service at the counter and over the phone
Promote and explain DUCA’s financial services to Members
Make proactive follow-up calls to enhance Member satisfaction
Process transactions like deposits and withdrawals accurately
Maintain awareness of Member needs to provide tailored solutions

Requirements:
High School Diploma; undergraduate degree preferred
Two years’ experience in a bank or credit union
Solid cash handling and computer skills
Excellent communication and interpersonal abilities
Desire to learn and grow in a customer-centric environment

Join DUCA's vibrant team and help Members do more with their finances.
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📌 Full Time Member Service Representative Brampton
🏢 DUCA Financial Services Credit Union
📍 Brampton