Elevate your career in customer service with Work SafeBC as an Employer Service Agent. Focus on assisting employers from our Richmond office, answering critical questions about insurance and account status.
This temporary role is vital for the Assessments department, helping ensure accountability in B.C.'s workers' compensation system over the next 18 months. Your success will depend on your ability to effectively communicate and manage important inquiries in a busy call center setting.
Key Responsibilities:
Address employer inquiries regarding assessments and compliance
Gather essential financial details from clients
Provide email support for new employer account inquiries
Investigate and amend returned mail issues
Demonstrate core organizational behaviors in daily tasks
Requirements:
Proven experience in handling phone inquiries
Valuable typing ability and English skills
Accurate and effective data entry proficiency
Adaptable to changing priorities
Consent to a criminal record check and eligibility to work in Canada
Use your customer service skills to contribute to Work SafeBC's impactful mission for the community.
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