Enhance customer experiences as a Customer Order Fulfillment Specialist at telMAX. Manage the journey from sale to activation, improving communication and operational efficiency throughout.
As part of telMAX's operations team, you will ensure seamless onboarding and fulfillment of service-related orders. This energetic role prioritizes customer communication, process optimization, and problem-solving. Collaborate closely with sales and operations teams to improve fulfillment timelines and customer satisfaction.
Key Responsibilities:
Coordinate and communicate with customers throughout onboarding process
Review and correct order information for accuracy
Identify and resolve potential delays proactively
Contribute to onboarding materials for customer engagement
Monitor performance metrics and report findings to management
Requirements:
2+ years in customer order fulfillment or service
Robust communication and interpersonal skills
Detail-oriented with organizational expertise
Proficient in CRM and order management tools
Bachelor’s degree in Business or related field
Drive customer satisfaction and enhance operational processes as a Customer Order Fulfillment Specialist at telMAX.
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📌 Customer Order Fulfillment Specialist At Telmax Markham (Canada)
🏢 telMAX
📍 Canada
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