Enhance your customer service skills with Xplore Inc. as a Bilingual Customer Service Representative working remotely. This role requires exceptional communication skills and multitasking in a supportive home environment.
Xplore Inc., a leader in fibre and 5G broadband, is hiring for this dynamic remote position. Ideal candidates will possess bilingual abilities in French and English, with a focus on delivering outstanding service while managing multiple customer inquiries. After completing a comprehensive training program, you will engage directly with clients, resolving their service challenges and fulfilling their needs.
Key Responsibilities:
• Provide excellent customer support in a courteous manner
• Identify customer needs and fulfill expectations accordingly
• Assist with account,
billing, and technical inquiries
• Process service orders and maintain database accuracy
• Meet performance goals while adhering to company policies
Requirements:
• Fluency in French and English
• Previous contact center experience preferred
• Self-motivated with solid time management skills
• High-speed internet connection required
• Successful criminal background check completion
Drive customer satisfaction and demonstrate your communication expertise while thriving in a home-based role with Xplore.
#J-18808-Ljbffr