Step into a pivotal role at Cencora as a Caseworker supporting patient and provider services in Canada. If you have a passion for the pharmaceutical industry and excellent communication skills, this is for you.

As a Caseworker with Cencora, you will manage cases and projects while providing vital telephone support to patients and healthcare specialists. Your role will involve compliance monitoring, case management, and conducting market research initiatives.

This position is ideal for individuals with a strong customer service background and the ability to multitask effectively within a rapid-paced setting.

Key Responsibilities:
Manage assigned cases with adherence to established protocols
Provide telephone support for patients and professionals




Administer compliance and clinical monitoring protocols
Document activities in the specific case management database
Participate in training for product knowledge and case management

Requirements:
One year of customer service experience required
Associate's degree in relevant fields or equivalent experience
Bilingual (French/English) is a plus
Strong problem-solving abilities
Proficiency in Microsoft Office Suite

Bring your customer service expertise and attention to detail to Cencora and contribute to improving health outcomes in Canada.

📌 Cencora Caseworker In Canada Winnipeg
🏢 Cencora
📍 Canada