Join our team as a Part time Helpdesk Support Specialist focused on technical support in Oakville. Your expertise in Windows laptops and iPads will be vital in ensuring efficient IT operations.
This service-oriented role, approximately 16 hours per week, supports our Technical Support Team with front-line ticket triage, device preparation, and employee onboarding. You'll handle help desk requests, perform Level 1 troubleshooting for various devices, and assist in managing hardware inventory, contributing to smoother daily operations.
Key Responsibilities: • Respond to help desk tickets, calls, and emails • Perform Level 1 troubleshooting on Windows laptops and iPads • Configure and deploy devices accurately • Assist in onboarding and offboarding processes • Document common issues and support ticket updates
Requirements: • Organized, dependable, and detail-oriented • Strong communication skills in English • Familiarity with Microsoft 365 tools • Previous help desk or customer support experience preferred • Comfort with hands-on technical tasks
Leverage your technical skills and support our IT operations as a crucial Helpdesk Support Specialist.
📌 Part-Time Helpdesk Support Specialist (Winnipeg)
🏢 Encore
📍 Winnipeg
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