Mercy Health is seeking a Patient Experience Concierge to act as a liaison between patients, families, hospital staff and physicians, ensuring comfort, clear information, prompt staff responses, and support for timely patient discharge.
The role requires a HS Diploma/GED, at least two years of hospital and customer service experience, strong communication and computer skills, empathy, and ongoing career development.
📌 Patient Experience Navigator (Winnipeg)
🏢 Mercy Home Health
📍 Winnipeg
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