Vice President, Personal Lending Transformation

About the Company

Nationally-acclaimed bank offering branchless financial services & diverse mortgage options

Industry
Banking

Type
Public Company

Founded
1970

Employees
1001-5000

Categories

- Banking & Mortgages
- Banking
- Financial Services
- Lending Services
- Mobile Communication
- Credit Analysis
- Investing
- Finance
- Credit
- Real Estate
- Home Ownership
- Consulting & Professional Services

Specialties

- lending
- mortgages
- residential lending
- commercial lending
- reverse mortgages
- insurance lending
- equipment leasing
- credit union
- trust
- digital banking
- banking
- and personal finance

About the Role

The Company is seeking a Vice President for Personal Lending Transformation, a pivotal role in the organization's mission to redefine banking for the benefit of all Canadians. The successful candidate will be at the forefront of redesigning the end-to-end personal lending processes, with a focus on driving measurable improvements in speed, cost, customer and broker experience, and scalability. This includes the strategic ownership of the transformation roadmap, governance, and the implementation of AI, intelligent automation, and technology modernization to achieve the desired outcomes.



The role demands a leader with a robust background in financial services, particularly in mortgage or consumer lending operations, and a proven track record in leading large-scale transformation initiatives.

Applicants for the Vice President, Personal Lending Transformation position at the company should hold an undergraduate degree in a relevant discipline, with a preference for a Master's degree or professional designation. A minimum of 12 years' of financial services experience, including at least 7 years' in a transformation leadership role, is required. The ideal candidate will have advanced knowledge of residential mortgage lending processes, lending technology, and practical experience with AI and automation in a regulated environment. Key skills include exceptional executive communication, influencing, people leadership, change management, and analytical decision-making. The role is highly complex, requiring the ability to solve cross-functional problems, balance various business requirements, and ensure regulatory compliance. The Vice President will be accountable for the transformation roadmap, the realization of benefits, and will lead a multidisciplinary team to achieve the company's vision of a new kind of banking experience.

Hiring Manager Title
Executive Vice President, Personal Banking

Functions

- Operations
- Strategy

📌 Vice President, Personal Lending Transformation (Toronto)
🏢 Confidential
📍 Toronto