As an Advisor, Banking Services in the ABS team at National Bank, you’ll have a versatile role that will allow you to be a one-stop shop for all our clients’ personal banking needs. With your experience in customer service, and your knowledge of banking and credit products, you’ll have a positive impact on the lives of our clients and on the lasting relationship with our internal and external partners.
Oversee the list of your Onboarding and Banking files by communicating with clients, Investment advisors and external partners by phone and email.
Carry out daily follow-up activities and keep notes in the Salesforce (CRM).
Ensure adherence to compliance and risk management rules.
As part of the ABS sector, you’ll be in a team of 8 Advisor Banking Services, 2 Experts and you will report to the Manager. Every day, you will work with a team of Experts specialized in credit, mortgage financing, customer service and more.
Our team stands out for excellent customer service, relationship building, discipline, collaboration and friendly atmosphere. After gaining the necessary experience in your role as an Advisor, Banking services, many options will be available for the advancement in different sectors of National Bank.




Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. Please note that you will be serving clients who speaks a language other than French regularly. Customer service experience
Diversity and Inclusion
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Adaptable group insurance
* Generous pension plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Virtual sleep clinic
Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. Artificial Intelligence, Diversity & Inclusion, Teamwork, Cybersecurity, Empathy, Initiative, Learning Agility, Resiliency

📌 Commercial Banking Advisor (Quebec City)
🏢 National Bank
📍 Quebec City