Join the judiciary's technology team as an Application Analyst responsible for service quality and reliable application delivery. This onsite position focuses on enhancing court operations.
In this Intermediate role, you will report to the Director of Application Management and act as a liaison between judicial staff and technical delivery teams. Your responsibilities encompass incident coordination, overseeing application vendors, and implementing ITSM best practices to modernize service delivery within Alberta's court system.
Key Responsibilities: • Standardize operations through ITSM transitions • Lead communication for critical system outages • Oversee changes to legacy and recent applications • Gather complex requirements from court stakeholders • Maintain service quality against established standards
Requirements: • Relevant experience in application analysis or support • Strong knowledge of ITIL/ITSM methodologies • Experience with cloud environments like Azure or AWS • Exceptional ability to interact with diverse stakeholders • Excellent skills in documenting technical processes
Contribute to impactful technology solutions in Alberta's court system. #J-18808-Ljbffr