Job Summary

We are seeking an experienced and dynamic Restaurant Supervisor to oversee daily operations and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, extensive restaurant experience, and a passion for the food industry. This role involves managing staff, maintaining food safety standards, and ensuring the smooth functioning of all restaurant activities to deliver a memorable dining experience.

Responsibilities

- Supervise daily restaurant operations, including food preparation, serving, and customer service.
- Manage and lead a team of staff members, including interviewing, hiring, training, and scheduling.
- Oversee food handling procedures to ensure compliance with food safety regulations.
- Monitor inventory levels and coordinate with suppliers for timely stock replenishment.
- Handle cash transactions accurately using Micros POS or similar systems.
- Ensure high standards of hospitality and customer satisfaction are maintained at all times.
- Enforce health and safety standards across the restaurant environment.
- Address customer concerns promptly to uphold the restaurant’s reputation for excellent service.
- Assist in kitchen management tasks such as food preparation, cooking oversight, and ensuring quality control.




- Maintain cleanliness and organization in all areas of the restaurant, including the kitchen and dining space.

Skills

- Proven experience in restaurant management, food service, or related hospitality roles.
- Strong leadership and team management skills with experience supervising staff.
- Knowledge of food safety protocols and food handling procedures.
- Proficiency with POS systems, especially Micros POS or similar platforms.
- Excellent customer service skills with a focus on creating positive guest experiences.
- Ability to manage cash handling accurately and efficiently.
- Experience in food preparation, cooking, and kitchen operations is preferred.
- Familiarity with hotel experience, barista experience, or working within the food industry is advantageous.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Effective communication skills for interviewing staff and coordinating team efforts. Join our team as a Restaurant Manager to lead a vibrant dining setting where quality service meets culinary excellence!

Job Types: Full-time, Part-time, Permanent Pay: $36,000.00-$43,000.00 per year

Work Location: In person

📌 Restaurant Supervisor (Kitchener)
🏢 Palm Valley Group
📍 Kitchener