Elevate customer experiences at Ford Credit Canada in Edmonton as an Account Services Representative. Engage with clients, manage their financial inquiries, and ensure satisfaction at every touchpoint.

In this role, you will directly impact customer loyalty while working within a dynamic team. You will address complex finance and lease inquiries, effectively problem-solve, and maintain a skilled demeanor. Your goal is to foster long-term relationships through exceptional service and expertise.

Key Responsibilities:
• Engage customers to deliver an outstanding experience
• Support Company products while exercising professional judgment
• Analyze account histories for effective solutions




• Maintain high-quality service delivery through established guidelines
• Participate actively in team collaboration and feedback

Requirements:
• High School Diploma or CAEC Equivalent
• Excellent communication and problem-solving skills
• Proficient in MS Office and account management software
• Ability to adapt to high call volumes
• Preferred background in financial services or collections

Help build Ford Credit Canada's reputation as industry leader through a customer-centric approach in Edmonton.
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📌 Ford Credit Account Services Expert (Alberta)
🏢 Ford Motor
📍 Alberta