Join Mitsubishi Motor Sales of Canada as a Bilingual Coordinator to lead customer support in both English and French. Your role will enhance customer satisfaction by effectively resolving issues.

This Bilingual Coordinator position falls under Customer Relations & Support, where you will utilize your language skills to manage customer inquiries and disputes. The role requires thorough documentation and coordination with management and dealers while ensuring compliance with Mitsubishi's policies.

Key Responsibilities:
• Respond to Level I and Level II customer inquiries
• Collaborate with supervisors on escalated cases
• Analyze customer problems for emerging trends
• Maintain accurate records of customer interactions
• Review and process recall reimbursement requests

Requirements:
• 2+ years in retail or wholesale automotive settings
• 3-5 years in customer service or call center roles
• Proficient in written English and French
• High school diploma or GED equivalent

Elevate customer experience at Mitsubishi while leveraging your bilingual expertise.
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📌 Mitsubishi Bilingual Customer Support Coordinator (Ontario)
🏢 Mitsubishi Motor Sales of Canada
📍 Ontario