Join Foundation Physiotherapy in Etobicoke as a full time Client Experience Coordinator. This role is designed for proactive individuals ready to enhance client engagement and service delivery.
Foundation Physiotherapy and Wellness is focused on providing outstanding health services, and is hiring a Client Experience Representative at its Etobicoke locations. The ideal candidate will engage meaningfully with clients while developing managerial skills and contributing creatively to clinic operations. Candidates should have experience in customer service, especially in gym or retail environments, along with billing and invoicing knowledge.
Key Responsibilities:
• Ensure high-quality client interactions at all times
• Handle client bookings, inquiries, and payments
• Perform payment reconciliations accurately
• Generate weekly reports on clinic performance
• Train and lead the client experience team effectively
Requirements:
• Customer service background, preferably in fitness or hospitality
• Excellent telephone and verbal communication skills
• Availability for morning and evening shifts
• Strong organizational and multitasking abilities
• Creative mindset with a passion for health services
Embrace this chance to positively influence client experiences at Foundation Physiotherapy!
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