Elevate customer experience as a Member Service Agent at Brunswick Credit Union. This remote/hybrid role is vital for fostering member relationships and enhancing service delivery.

In your role, you will be essential in analyzing member needs, providing tailored advice on credit union products, and engaging in sales initiatives. Your communication skills and product knowledge are keys to success, helping you drive business development and ensure member satisfaction through effective service and educational outreach.

Key Responsibilities:
• Promote services through effective cross-selling techniques
• Handle routine member issues and escalate when necessary
• Maintain knowledge of competitor offerings
• Support compliance with industry regulations
• Conduct outbound calls for service improvement

Requirements:
• High School diploma or equivalent
• 1 year experience in customer service
• Excellent oral and written communication skills
• Understanding of regulatory compliance requirements
• Proficient decision-making and analytical skills

Enhance your career and member interactions while working with a dedicated team at Brunswick Credit Union.
#J-18808-Ljbffr

📌 Brunswick Credit Union Member Service Agent (New Brunswick)
🏢 Brunswick Credit Union
📍 New Brunswick