Become a Client Service Specialist in the financial services industry, delivering quality support and technical assistance. This role focuses on enriching client interactions through problem-solving.

As a Client Service Specialist, you will utilize your background in customer service to manage inquiries with precision. Your fluency in French and English will enhance communication, while your organizational skills will aid in juggling multiple priorities. Experience with tools like JIRA is vital for logging interactions diligently.

Key Responsibilities:
• Answer emails and calls promptly and professionally
• Provide technical support through effective problem-solving
• Escalate outstanding issues to your Supervisor




• Document all communications accurately in JIRA
• Participate in meetings to refine service processes

Requirements:
• 2-3 years of experience in customer service, preferably financial
• Advanced proficiency in French and English
• Robust communication and organizational skills
• Resourcefulness in managing multiple tasks
• Availability to work Monday to Friday from 9:00 to 17:00

Utilize your client service skills and technical knowledge to create exceptional customer experiences.
#J-18808-Ljbffr

📌 Client Service Specialist in Financial Services (Quebec City)
🏢 Jobtailor
📍 Quebec City