Join Just Energy as an Account Manager dedicated to enhancing customer interactions. You will play a key role in addressing client issues and promoting satisfaction through impactful communication.

This Account Manager role requires you to effectively manage customer feedback while building sustainable relationships with clients and brokers. You’ll strive to meet key performance indicators and ensure client needs are communicated back to your team clearly, employing your bilingual skills for more effective service.

Key Responsibilities:
• Handle numerous incoming calls and emails daily
• Identify clients’ satisfaction needs and deliver solutions
• Foster trust through continuous communication with accounts




• Follow operational guidelines while resolving disputes
• Ensure all deliverables are of high quality and meet client standards

Requirements:
• Extensive experience in account management is necessary
• At least 2 years of background in customer service
• Detail-oriented with technical aptitude
• Robust motivation and goal orientation
• Proven ability to work efficiently under stress

Focus on customer care and operational excellence as an Account Manager at Just Energy.
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📌 Customer-Focused Account Manager Role (Manitoba)
🏢 Just Energy Group
📍 Manitoba