Elevate guest experiences as the Receptionist at COMO Metropolitan London. You're the first point of contact, providing prompt room registrations and expert information about hotel services.
In this role, you'll ensure seamless check-ins and check-outs while adhering to LQA standards. Must know local attractions to assist guests effectively, and ensure guest inquiries are handled with care. Strong collaboration with other departments is necessary to enhance overall guest satisfaction during their stay.
Key Responsibilities:
• Execute room registration and guest checkout procedures
• Answer calls while following established service standards
• Provide detailed information about hotel offerings
• Ensure the reception area is tidy and organized
• Work with different departments to fulfill guest expectations
Requirements:
• Self-motivated with a proactive approach
• Proficient in spoken and written English
• Strong interpersonal and communication abilities
• Familiar with the London area, especially Mayfair and Belgravia
• Previous experience in a 5-star setting, using Opera Cloud
Help shape unforgettable stays for visitors at COMO Metropolitan London.
#J-18808-Ljbffr
📌 Luxury Hotel Receptionist COMO London (Ontario)
🏢 COMO The Treasury
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.