Join Russell Tobin & Associates as a Business Analyst focused on digital transformation in Ottawa, ON. This hybrid role emphasizes process modernization and governance solutions.

You will bring over 7 years of expertise in business process improvement and operational transformation to support large organizations. Tasks include assessing current processes, engaging with stakeholders, and developing automation recommendations that enhance service efficiency.

Key Responsibilities:
• Analyze security screening and access management processes
• Consult stakeholders for pain points and future needs
• Evaluate governance and accountability frameworks
• Recommend process improvements based on industry benchmarks
• Create digital enablement implementation recommendations

Requirements:
• 7+ years of relevant experience in business analysis
• Certification in Lean, Six Sigma, or similar methodologies
• Proficient use of ServiceNow and relevant analysis tools
• Robust documentation and analytical skills
• Degree in Business Administration or related field

Utilize your skills in process improvement and digital solutions to make an impactful difference in Ottawa.
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📌 Business Analyst for Digital Transformation (Quebec City)
🏢 Russell Tobin
📍 Quebec City