Elevate your telecom career by providing advanced support for complex billing operations and system troubleshooting. Use your analytical abilities to improve processes and enhance service efficiency.

As a Telecom Systems Support professional, your expertise will play a vital role in operational excellence. You will oversee billing processes, conduct detailed analyses, and assist with onboarding team members. Robust communication skills will be essential in aligning operations and updating priorities through effective incident management and vendor interactions.

Key Responsibilities:
• Provide basic to advanced telecom systems support
• Analyze invoices and perform billing breakdowns
• Lead operations alignment calls for priority updates




• Document processes in line with corporate strategy
• Provide accurate information for incident resolution

Requirements:
• 8-10 years in Telecom Billing Operations
• Knowledge of VMS/Basic, SQL/PL SQL, Unix
• Familiarity with ITIL and service management tools
• Excellent analytical and debugging skills
• Flexibility to support diverse shift timings

Your role will be crucial in driving continuous improvement in telecom operations through expert analysis and strategic support.
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📌 Advanced Telecom Systems Support with Billing Operations Focus (Alberta)
🏢 TechDigital Group
📍 Alberta