Join SkillBridge Academy in Halifax as a Customer Service Representative, where your skills will directly impact client satisfaction and support our innovative training programs.
We are looking for a reliable Customer Service Representative to be the first point of contact for clients. This full time role involves addressing inquiries, resolving issues, and maintaining accurate customer records. Your role is essential in building strong client relationships and supporting the Academy's mission.
Key Responsibilities:
• Address customer inquiries through phone, email, and chat
• Efficiently resolve customer issues with professionalism
• Maintain detailed records of client interactions
• Work with internal teams to facilitate solutions
• Share insights to improve processes and customer satisfaction
Requirements:
• High school diploma or equivalent; further education preferred
• Experience in customer service or related fields
• Strong communication and interpersonal skills
• Proficient problem-solving abilities and attention to detail
• Knowledge of Microsoft Office Suite and CRM systems
Become an essential figure in promoting customer satisfaction at SkillBridge Academy in Halifax.
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📌 Customer Service Role in Halifax (Nova Scotia)
🏢 Alphabe Insight
📍 Nova Scotia
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