Join ParaMed as a Bilingual Customer Care Specialist, where you will excel in providing exemplary service to clients and support staff in both English and French. This part-time role is centered around care coordination and communication.

In this position, you will manage scheduling and facilitate quality interactions between clients and staff. Your main responsibilities include handling incoming communications, documenting care activities, and ensuring effective scheduling of care. Robust organizational skills and a compassionate approach are essential for success.

Key Responsibilities:
• Coordinate staff assignments based on patient needs
• Develop and maintain patient care schedules
• Enter data accurately into the system




• Handle communications professionally with stakeholders
• Document all interactions thoroughly and accurately

Requirements:
• Minimum one year of office experience preferred
• Experience in scheduling is a plus
• Must be fluent in English and French
• Excellent customer service capabilities required
• Effective communication skills, both verbal and written

Leverage your bilingual communication skills to elevate the care provided at ParaMed in a rewarding environment.
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📌 Customer Care Specialist Bilingual ParaMed (Quebec City)
🏢 ParaMed Home Health Care
📍 Quebec City