Join Teleperformance as a Desktop and Site Support Technician I in Toronto, where you’ll support both on-site and remote employees with expert technical assistance.

In this full-time role, you will leverage your technical skills to troubleshoot hardware and software issues and maintain system integrity. You will be pivotal in enhancing user experience through effective communication and problem resolution while working alongside a agile IT team committed to excellence in service.

Key Responsibilities:
• Deliver technical support via in-person and remote channels
• Diagnose and resolve issues on various devices
• Manage operating system installations and configurations
• Conduct routine hardware maintenance and repairs
• Document support requests and IT asset inventory

Requirements:
• Educational background in IT or relevant certification preferred
• Proficient in Windows, macOS, and remote desktop tools
• Knowledge of network protocols and IT troubleshooting
• Excellent customer service and communication abilities
• Strong organizational skills and attention to detail

Be part of a dedicated team enhancing technology support at Teleperformance.
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📌 Technical Support Technician I – Teleperformance (Ontario)
🏢 Tp
📍 Ontario