We are hiring a skilled AI Product Evaluator specializing in Customer Success. This remote position offers the chance to assess AI-generated work for accuracy and quality rigorously.

Ideal candidates will have over five years of relevant experience in Customer Success/Support Operations. This role demands strong proficiency in Microsoft Office and Google Workspace, especially Google Slides. You will evaluate documents, slides, and spreadsheets, identifying errors and providing insightful feedback based on established quality rubrics.

Key Responsibilities:
• Assess AI-generated documents for accuracy and aesthetics
• Pinpoint factual errors and presentation flaws
• Deliver clear, structured feedback on evaluations

Requirements:
• 5+ years of experience in customer support operations
• Native or skilled English fluency
• Extensive knowledge of Microsoft Office and Google Workspace
• Advanced degrees are a plus

Bring your expertise to our remote team and help maintain exceptional standards in AI outputs.
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📌 AI Product Evaluator in Customer Success (Alberta)
🏢 Mercor
📍 Alberta