Location: South Edmonton, AB

Employment Type: Temporary, Full-Time

Assignment Duration: September 21, 2026 – November 13, 2026

Schedule: Monday to Friday, 8:00 AM – 4:00 PM

Position Overview
Our client is seeking a professional and customer-focused Front Desk / Customer Service Representative to support a busy South Edmonton office for an approximately two-month temporary assignment.

The successful candidate will be responsible for providing front-line customer service , assisting customers at the counter, answering incoming telephone calls, and ensuring a professional and welcoming experience for all visitors and callers.

Valid security clearance is mandatory for this position.

Key Responsibilities

Provide professional and courteous customer service to clients and visitors at the front counter.

Answer and manage incoming telephone calls in a timely and professional manner.

Respond to customer inquiries and provide accurate information or direct inquiries to the appropriate department.

Greet visitors and assist with general front-desk requirements.

Maintain a professional, organized, and welcoming reception area.

Support day-to-day administrative and customer service activities as required.

Follow established office procedures, security protocols, and confidentiality requirements.

Escalate customer concerns or complex inquiries to the appropriate staff member.

Perform other related administrative and reception duties as required.





Requirements
Required Qualifications

Valid security clearance – mandatory.

Previous experience in front-line customer service, reception, counter service, or a similar role .

Strong verbal and written communication skills.

Professional and courteous telephone manner.

Ability to interact effectively with customers, visitors, and internal staff.

Strong organizational and interpersonal skills.

Ability to work independently while contributing effectively within a busy office environment.

Strong attention to detail and professionalism.

Reliable and punctual with the ability to commit to the full temporary assignment.

Requirement
Details
Position

Location

South Edmonton, Alberta

Duration

September 21 – November 13, 2026

Schedule

Monday – Friday

Hours

8:00 AM – 4:00 PM

Status

Temporary, Full-Time

Security Clearance

Valid security clearance required

Primary Duties

Front counter customer service, telephone support, reception and general administrative assistance

Ideal Candidate

The ideal candidate is a professional, dependable, and customer-focused individual who is comfortable working in a busy office setting and interacting with customers both in person and over the phone. Previous reception, front-desk, call centre, government/public-facing, or administrative customer service experience would be an asset.

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📌 Front Desk / Customer Service Representative (Alberta)
🏢 SereneAid
📍 Alberta