Step into a vital role with Irving Energy as a Customer Support Specialist on a fixed term basis. This seven-month contract will let you engage directly with customers to address their inquiries and maintain satisfaction.

In this temporary position, you will act as the first line of support for customer concerns at Irving Oil. Duties include updating account details, solving billing queries, and facilitating product orders. Successful candidates will thrive in a team-oriented environment and be willing to work flexible schedule at our Crown Street location in Saint John, NB.

Key Responsibilities:
• Provide budget support and product advice to customers
• Troubleshoot account issues and provide timely solutions




• Conduct soft collections to minimize company exposure
• Field orders for heating and propane deliveries
• Arrange service appointments and manage payment processing

Requirements:
• Previous contact center experience of 1-3 years
• High school diploma or equivalent
• Exemplary communication and customer service abilities
• Proficiency in computer skills and organization
• Ability to work collaboratively in a team

Leverage your skills in a supportive role dedicated to customer satisfaction at Irving Energy.
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📌 Irving Energy Customer Support Specialist (New Brunswick)
🏢 Irving Oil
📍 New Brunswick