Join CGL as a Digital Product Analyst in a hybrid work setting and utilize your CRM and data analysis expertise. Focus on enhancing customer experiences and operational effectiveness.
We are looking for a diligent Digital Product Analyst with 2-4 years in product analysis or business operations. The role encompasses gathering business requirements from stakeholders, supporting CRM enhancements, and providing data-driven recommendations. Collaborate with various teams to drive results and ensure alignment with business goals.
Key Responsibilities:
• Gather and document business requirements for CRM products
• Conduct impact assessments and gap analyses for enhancements
• Analyze customer and operational data for continuous improvement
• Create dashboards to monitor key performance indicators
• Build relationships with product and technology stakeholders
Requirements:
• 2-4 years of experience in product or data analysis
• Proven skills in requirement gathering and validation
• Bachelor's degree in Business, Data Analytics or related fields
• Knowledge of process mapping and CRM strategies
• Proficiency in both English and French is a plus
Deploy your skills in product analysis and data to foster sustainable business practices at CGL.
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