Join MaKami College as a Tech Support Specialist and lead IT support efforts in a vibrant educational setting. Deliver exemplary customer service while troubleshooting technology issues.

In this role, you will support students and staff with a variety of technology needs at MaKami College, a respected post-secondary institution in Alberta. Your expertise will guide users through hardware and software challenges while enhancing classroom and learning technology experiences. This position is well-suited for those who thrive in quick-paced environments and enjoy direct interaction with users.

Key Responsibilities:
• Troubleshoot technology issues in classrooms and events
• Manage tasks related to hardware and software support
• Maintain classroom technology including cameras and displays




• Respond to user support requests in a timely manner
• Track and manage technical documentation and support tickets

Requirements:
• Proven experience in technical support environments
• Excellent problem-solving abilities and communication
• Knowledge of Windows operating systems and educational software
• Proficiency in providing customer-focused technology support
• Capacity to handle urgent user queries effectively

Support the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings.
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📌 Tech Support Specialist - Educational Focus (Alberta)
🏢 MaKami College
📍 Alberta