Elevate your customer service skills as a Concierge at Holt Renfrew in Toronto. Embrace the luxury retail workplace while assisting clients and managing inquiries effortlessly.

This contract role focuses on providing top-notch service to Holt Renfrew clients. As a Concierge, you will utilize your knowledge of the store and luxury products to meet high standards in client support. You’ll manage inquiries in person, via phone, or emails, ensuring timely responses and gift card processing when needed.

Key Responsibilities:
• Provide outstanding customer service as an ambassador
• Resolve customer service issues within policy guidelines
• Manage inquiries through various communication channels
• Support the client services department and sales floor
• Attend events for enhanced customer engagement

Requirements:
• High school diploma required
• Prior experience in customer service settings
• Proficiency in Word, Excel, Outlook
• Strong knowledge of local city attractions
• Bilingual in French and English preferred

Bring your dedication to customer satisfaction and support Holt Renfrew's service excellence.
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📌 Concierge at Holt Renfrew Toronto (Ontario)
🏢 Holt, Renfrew
📍 Ontario