RBC is seeking a dedicated call center skilled to provide extensive end-to-end telephone support for complex, highly regulatory products and processes. You will take ownership of crucial conversations, escalate when needed, and ensure accurate documentation to maintain data integrity and client satisfaction.
The role emphasizes adherence to service level agreements, continuous improvement, and collaboration with sales/operations partners.
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📌 Banking Client Operations & Escalations Specialist (British Columbia)
🏢 Jobtailor
📍 British Columbia
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