Become an IT Support Specialist at MaKami College, where you will provide essential support to enhance learning experiences for students and educators in Alberta. This role blends technical expertise with excellent customer service skills.

Your main focus will be on front-line technical support, troubleshooting a variety of technology issues for both in-person and remote users. Experience with classroom technologies and devices is essential, as you will assist in maintaining audiovisual equipment and ensuring smooth operation during classes and events. Your contribution is vital to fostering a supportive learning environment.

Key Responsibilities:
• Deliver technical assistance to students and staff
• Diagnose and resolve hardware and network challenges




• Support classroom technology and learning systems
• Track and manage support requests in a ticketing system
• Assist in inventory management and device upkeep

Requirements:
• Proven experience in technical support roles
• Robust problem-solving and analytical skills
• Knowledge of Windows and productivity applications
• Adept communication and interpersonal skills
• Able to prioritize requests amidst competing demands

Drive change through technology and support educational excellence at MaKami College in this impactful role.
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📌 Full-Time IT Support Role in Education (Alberta)
🏢 Force Inspection Services
📍 Alberta