Join Genesis Maple as a Service Concierge to enhance customer satisfaction and service in the automotive world. Provide critical communication between customers and service technicians while showcasing your automotive expertise.
As part of the Zanchin Automotive Group, you will play a key role in facilitating customer service interactions at Genesis Maple. This position requires engaging with clients, advising on vehicle maintenance, and efficiently managing repair orders. A background in automotive sales and customer service, along with solid ERP and CRM skills, is essential for success.
Key Responsibilities:
• Advise customers on vehicle maintenance and repairs
• Manage communication with service technicians




• Schedule and update customers on service appointments
• Accurately prepare invoices and repair orders
• Conduct shuttle or valet driving as needed
Requirements:
• 1-3 years experience in a service advisor role
• High school diploma or equivalent experience
• Familiarity with CRM and ERP systems
• Solid verbal and written communication skills
• Organized and self-motivated work ethic
Embrace the opportunity to excel in customer service and make a difference at Genesis Maple.
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📌 Genesis Maple Automotive Service Concierge (Vaughan)
🏢 Zanchin Automotive Group
📍 Vaughan